ICAP report

Reporting features within the Halo portal include ICAP, presenting summaries and trends of ICAP request details.

Request summary

The Request summary section displays the following visual reports:

Request type

• Requested: also known as RESPMOD, such as when a user tries to download a file from the internet.
• Submitted: also known as REQMOD, such as when a user tries to upload a file into your organisation.

Request status

• Adapted: request was successfully adapted and contains sanitzied content.
• Blocked: request was blocked and content was replaced with report to inform user that type of content is not permitted.
• Errored: request could not be processed and was replaced with an error report to inform user.
• Bypassed content is not displayed in the list of ICAP requests.

Top requested file types

• Ordered list of file types within the ICAP requests content

Request trends

The Request trends section displays the following trend charts, giving a view of how ICAP requests compare over time:

• Request status
• Request type